Delivery

Delivery
Information

What are your delivery charges?

UK Mainland Delivery (excl. Highlands / Islands)

Free delivery on all orders over £150 ex VAT

For all orders under £150 ex VAT please add £9.95 ex VAT

Please allow 1 to 3 working days for delivery.

Non UK - Northern Ireland & Highlands.

Northern Ireland, along with the following postcodes are NOT considered UK Mainland by our couriers:

IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight

Free delivery on all orders over £300 ex VAT

For all orders under £300 ex VAT please add £25 ex VAT

Please allow 3 to 5 working days for delivery.

Republic of Ireland.

For orders under £300 ex VAT please add £35 ex VAT

For orders over £300 ex VAT please add £100 ex VAT*

Please allow up to 5 - 7 working days for delivery.

*For Customs Export/Import administration charges – NB: Delivery costs are still subsidised by WBC.

Delivery of Large or Bulky Items

Standard shipping rates apply to mainland UK only and exclude the Highlands of Scotland, Northern Ireland and Eire, the Channel Islands and all offshore territories. Products marked with a "Bulky Delivery" icon incur a delivery surcharge when shipping outside of the mainland UK. Surcharges are applied as follows:

Northern Ireland & Republic of Ireland
£65 ex VAT per bulky item will be added to the delivery charge

Guernsey, Jersey, Highlands and Islands including the following postcodes IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight
£100 ex VAT per bulky item will be added to the delivery charge.

How long does delivery take?

All our parcel deliveries are made by our courier DPD.

Deliveries are made between 8:30am - 6:00pm Monday to Friday, and it's essential that your order is consigned to a 'manned' address where the courier can obtain a signature on delivery.

We understand this may be inflexible for some, but as a business supplier, we pay for a business service and certain stipulations are in place to ensure you get the very best service possible.

The courier cannot deliver to a neighbour or an alternative delivery address. If the courier is unable to make the delivery to the specified address and has to return at a later date or the parcel has to be returned to us, a charge of up to £15.00 per parcel will be made. This surcharge also applies to deliveries where the goods are refused or the driver is turned away at the delivery point.

UK MAINLAND:

Please allow 1 to 3 working days.

NON UK MAINLAND (Incl. Highlands, Northern & Channel Islands)

Northern Ireland, Channel Islands & other Islands along with the following postcodes which are NOT considered UK Mainland by our couriers:

IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight

Please allow 3 to 5 working days for delivery.

REPUBLIC of IRELAND

Please allow 5 - 7 working days for delivery.

Where do you deliver?

We deliver to customers all across the UK & Ireland far and wide including Guernsey, Jersey, Isle of Man, the Highlands and Islands of Scotland and the Republic of Ireland.

We can deliver internationally but these orders need to be raised by Customer Service team. You can contact them +44 207 7737 4040 or sales@wbc.co.uk

Do you deliver internationally?

Yes, please contact our customer service team for further information on +44 207 7737 4040 or sales@wbc.co.uk

Can I collect my order?

You can, but this needs to be arranged with our sales team in advance. Contact our office on +44 20 7737 4040 so we can provide you with the collection details.