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Cookie Policy

Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:
- Make our website work as you'd expect
- Save you having to login every time you visit the site
- Remember your settings during and between visits
- Improve the speed/security of the site
- Allow you to share pages with social networks like Facebook
- Continuously improve our website for you
- Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass personally identifiable data to third parties
- Pay sales commissionsCollect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pay sales commissions

Our website has live chat functionality, e-mail links and a contact form. These features require the capture of some personal information such as name and contact details. While using these features you may provide us with additional information that would help us to provide a service to you. None of the above features are automated and personal information is not captured unless expressly provided by the user.

You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Website Function Cookies:

We use our own cookies to make our website work including:
- Making our shopping basket and checkout work.
- Determining if you are logged in or not.
- Remembering your search settings
- Remembering if you have accepted our terms and conditions
- Allowing you to add comments to our site
- Remembering if we have already asked you certain questions

There is no way to prevent these cookies being set other than to not use our site.

Social Media Website Cookies

So you can easily 'Like' or 'Share' our content on the likes of Facebook and Twitter we have included sharing buttons on our site. Cookies are set by:
- Facebook
- Twitter
- Youtube
- Pinterest
- Google Plus

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Disabling these cookies will likely break the functions offered by these third parties. Our site includes the following which use cookies:

Site Improvement Cookies

We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website. We use Optimizely: https://www.optimizely.com/

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use GoogleAnalytics: https://www.google.com/analytics/#?modal_active=none/

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at Your Online Choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.

We use DoubleClick owned by Google. DoubleClick's privacy policy can be viewed here: https://www.doubleclickbygoogle.com/en-gb/

Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called remarketing cookie during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.

We use DoubleClick owned by Google. DoubleClick's privacy policy can be viewed here: https://www.doubleclickbygoogle.com/en-gb/

Post Click Tracking Tags

We may send information about your web site usage back to our third party email provider, Bronto. A permanent cookie may be placed on your browser in the course of tracking activity following an email linked to our website. The purpose of this is for future targeting of our email campaigns. To do this, we use clear GIF’s or pixel tags on this site, which allow our email provider to recognise a browser’s cookie when a browser visits this page.

Any data that is obtained is anonymous and is therefore not linked to a particular person. The data we collect normally consists of click stream information.

Bronto's privacy policy can be viewed here: http://content.bronto.com/policies/privacy-statement/

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites. It may be that you concerns around cookies relate to so called spyware. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software. The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.