With a mere few weeks to Christmas, here’s our handy guide to your key order dates with WBC this Christmas. Any questions we haven’t thought of, tweet us, Facebook us, email us, or phone us on 08000 85 85 95. We’re here to help!
HOW BIG IS MY BOX?
Find essential information about products online, like how much shred to use in your Christmas hamper, as well as box sizes and pack quantities. You’ll also find how-to guides, additional information and inspiration on our social channels and the blog.
CAN I ORDER SAMPLES?
Using the zoom functions on our website will help you see product quality, finish and detail. If you still want to see a sample, call us on 08000 85 85 95 and we’ll be happy to organise them – but please allow 3 to 4 days for delivery. We are unable to offer samples on some products* due to their nature. Please contact our Customer Service team for further information.
ADDING TO OR CHANGING ORDERS
To keep our service at lightning speed, your order is taken on screen and immediately transferred to the warehouse for picking and packing. It’s then loaded onto trailers which leave as soon as they’re full, making it difficult to stop it, add to it, or change it. Don’t worry if you’ve forgotten something off your order, call us and we’ll do our best to help you.
BE THERE FOR DELIVERY
Make sure your order is sent to a manned delivery address. We would love to be able to offer you guaranteed timed delivery slots, but as this is a business to business courier account, deliveries are made during office hours 9am & 6pm.
CAN I COLLECT?
Of course you can! But this needs to be arranged with our sales team in advance. Contact our office on 020 7737 9516 so we can provide you with the correct collection details.
LAST ORDER DATES FOR BRANDING
Overprinting stock product goes into overdrive at Christmas. If you’ve yet to try branding our products with a company logo, it can be a great way to boost sales by offering corporate gifting to local businesses. The last order date for branding for delivery before Christmas are:
- The last date for printed ribbon and tape is 29 November.
- The cut-off date for personalised gift boxes, gift bags, wooden boxes, tags, bags for life (UK express service) and glass storage crates is the 6 December.
If you miss those dates, give us a call and we’ll always try and squeeze you in!
CLOSING DATES FOR CHRISTMAS
We will be picking and packing (and singing carols) right up until Monday 23rd December when we will take a short break and be back with you on the 2nd January. The great news is you can order online 24/7 by visiting wbc.co.uk.
LOOKING FOR INSPIRATION?
Come meet us in person by arranging a visit to our design studio and showroom – we’re just 15 minutes from Central London. Discover what could work for your retail space or gifting and talk to a WBC expert about how we can work together to meet your needs.
What’s to see?
- Browse our sample room filled with every style, size and colour option available including bottle bags, wooden wine boxes, beer packaging, wine accessories and all the finishing touches.
- Visit our onsite Prop Shop for unique props to dress your space.
- Flick through our bag library to discover fabrics and styles for your future bag designs.
- Explore our collection of retail furniture, fixtures and fittings.
All visits are by appointment only and slots book up fast. View a virtual tour of our showrooms, and to book your appointment here: https://showroom.wbc.co.uk/
Alternatively, call us on 08000 85 85 95 to place a sample order.
Placing Your Order
Ordering online at wbc.co.uk is quick, efficient and secure all day, every day. Simply register online on give us a call to create your trade account.
- online at wbc.co.uk
- email firstname.lastname@example.org
- freephone 08000 85 85 95 (+44 20 7737 9516 outside UK)
No minimum order!
Orders are payable using Visa, Mastercard, Amex or Paypal, and must be paid in full before despatch. Payment is accepted in sterling or euros, exchange rates are subject to weekly change. Application for a 30 day sterling or euro credit account is available by request, minimum spend £500 ex. VAT per annum to open/ maintain account facilities. All invoices are sent via email.
We are unable to accept payments by cheque.
Deliveries & Collections
NEXT DAY DELIVERY
95% of our parcels are delivered on a next day service, but the busiest time of year can thwart even our best intentions. For the swiftest possible delivery, ensure you place your order before 2pm (earlier if possible) so we can aim to despatch the same day. Then leave yourself 1 -3 working days for delivery, and you’ll never be disappointed.
Please also remember to check your delivery once it arrives for any damages or shortfalls. This means that we can deal with your problem at the earliest time possible.
Larger orders are automatically sent out on pallets, so please let us know if you cannot receive pallets or have any delivery restrictions.
UK MAINLAND DELIVERY*
- Free delivery on all orders over £150 ex VAT
- For all orders under £150 please add £9.95 ex VAT
NON-UK MAINLAND DELIVERY (INC. HIGHLANDS/ISLANDS)
Northern Ireland, Ireland, Channels Islands & Other Islands
* The following postcodes are NOT considered UK Mainland by our couriers: IM, IV, HS, KA27-28, KW. PA20-88, PH19-44, TR21-25, ZE and Isle
- Free delivery on all orders over £300 ex VAT
- For all orders under £300 ex VAT please add £25 ex VAT
Please contact our sales team regarding international deliveries.