How to Shop With WBC This Christmas

For many retailers, a successful Christmas is the difference between an average year and a good year. And every year, without fail Christmas creeps up on us. We hope you’ve already started planning your gift offering, but if you haven’t – here’s a guide that will hopefully help you maximise every opportunity over the festive season. Our recently launched Christmas is Coming brochure is full of inspiration, top tips and combined with our guide to shopping with WBC this Christmas, gives you all the tools needed for a successful Christmas.

Just remember to keep things simple, and don’t be shy to make good margins. Every consumer is in prime shopping mode, so work out your price points and start selling.

 


GETTING READY FOR CHRISTMAS

Here’s our handy guide to ordering with WBC this Christmas, including deadlines and last order dates. Any questions we haven’t thought of, tweet us, Facebook us, email us, or phone us on 08000 85 85 95. We’re here to help!

HOW BIG IS MY BOX?

Find essential information about products online, like how much shred to use in your Christmas hamper, as well as box sizes and pack quantities. You’ll also find how to guides, additional information and inspiration on our social channels and the blog.

CAN I ORDER SAMPLES?

Using the zoom functions on our website will help you see product quality, finish and detail. If you still want to see a sample, call us on 08000 85 85 95 and we’ll be happy to organise them – allow 3 to 4 days for delivery. We are unable to offer samples on some products*, contact our Customer Service team for further information.

ADDING TO OR CHANGING ORDERS

To keep our service at lightning speed, your order is taken on screen and immediately transferred to the warehouse for picking and packing. It’s then loaded onto trailers which leave as soon as they’re full, making it difficult to stop it, add to it, or change it. Don’t worry if you’ve forgotten something off your order, call us and we’ll do our best to help you.

BE THERE FOR DELIVERY

Make sure your order is sent to a manned delivery address. We would love to be able to offer you guaranteed timed delivery slots, but as this is a business to business courier account, deliveries are made during office hours 9am & 6pm.

CAN I COLLECT?

Of course you can! But this needs to be arranged with our sales team in advance. Contact our office on 020 7737 9516 so we can provide you with the correct collection details.

LAST ORDER DATES FOR BRANDING

Overprinting stock product goes into overdrive at Christmas. If you’ve yet to try branding our products with a company logo, it can be a great way to boost sales by offering corporate gifting to local businesses. The last order date for branding for delivery before Christmas is Monday 10th December. If you miss this date, give us a call and we’ll always try and squeeze you in!

CLOSING DATES FOR CHRISTMAS

We will be picking and packing (and singing carols) right up until the 21st December, when we will take a short break and be back with you on the 2nd January. The great news is you can order online 24/7 by visiting wbc.co.uk


Placing Your Order

Ordering online at wbc.co.uk is quick, efficient and secure all day, every day. Simply register or login to ensure you have access to all our ‘Trade User’ benefits and prices.

  • online at wbc.co.uk
  • Email sales@wbc.co.uk
  • Freephone 08000 85 85 95 (+44 20 7737 9516 outside UK)

As a trade supplier our minimum order is £75.00 ex VAT.

PAYMENT

Orders are payable using Visa, Mastercard, Amex or Bank transfer and must be paid in full before despatch. Payment is accepted in sterling or euros, exchange rates are subject to weekly change.
Application for a 30 day sterling or euro credit account is available by request, minimum spend £500 ex. VAT per annum to open/ maintain account facilities. All invoices are sent via email.
We are unable to accept payments by cheque.

Deliveries & Collections

NEXT DAY DELIVERY

95% of our parcels are delivered on a next day service, but the busiest time of year can thwart even our best intentions. For the swiftest possible delivery, ensure you place your order before 2pm (earlier if possible) so we can aim to despatch the same day. Then leave yourself a 48 hour window for delivery, and you’ll never be disappointed.

PALLET DELIVERIES

Larger orders are automatically sent out on pallets, so please let us know if you cannot receive pallets or have any delivery restrictions.

UK MAINLAND DELIVERY*

  • Free delivery on all orders over £150 ex VAT
  • For all orders under £150 please add £9.95 ex VAT

NON UK MAINLAND DELIVERY (INC. HIGHLANDS/ISLANDS)

Northern Ireland, Ireland, Channels Islands & Other Islands
* The following postcodes are NOT considered UK Mainland by our couriers: IM, IV, HS, KA27-28, KW. PA20-88, PH19-44, TR21-25, ZE and Isle
of Wight

  • Free delivery on all orders over £300 ex VAT
  • For all orders under £300 ex VAT please add £25 ex VAT

INTERNATIONAL DELIVERIES

Please contact our sales team regarding international deliveries.

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