how to order

Online at www.wbc.co.uk

Order quickly, easily and securely all day, every day. Use the log in button above, and log in or register to ensure you have access to all ‘Trade User’ benefits and prices

Email

Make enquiries or order products at any time of the day or night and we will respond during office hours. Email sales@wbc.co.uk

Freephone 08000 85 85 95

Call our helpful, friendly sales team between the hours of 09:00 and 17:30 Monday to Thursday and 09:00 to 17:00 Friday on the freephone number above, or if you are dialling from outside the UK +44(0)20 7737 4040

Freefax 08000 28 38 31

Order by fax using our WBC Order Form. Simply fax over your order form to the freefax number 08000 28 38 31 or, if dialling from outside the UK +44(0)20 7737 4422

Post your orders to us

WBC Ltd
Unit 11, Ellerslie Square
Lyham Road
London SW2 5DZ

WBC Order Form

Delivery, Discounts and Minimum Order

UK Mainland Delivery (excl. Highlands / Islands)

• Free delivery on all orders over £125 ex VAT
• For all orders under £125 please add £9.95 + VAT

We aim for next day delivery, however please allow 1-3 working days during busy periods.
The following postcodes are NOT considered UK Mainland by our couriers:
IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight

Non UK Mainland Delivery (Incl. Highlands / Islands)

Northern Ireland, Ireland, Channels Islands & Other Islands
Including the following postcode: IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight:

• Free delivery on all orders over £300 ex VAT
• For all orders under £300 ex VAT please add £25 + VAT

Courier Deliveries

All parcel deliveries are made by our courier DHL. Deliveries are made between 8:30am - 6:00pm. It is essential that your order is consigned to a 'manned' address, where our courier can obtain a signature on delivery. The courier cannot deliver to a neighbour or an alternative delivery address. If the courier is unable to make the delivery to the specified address and has to return at a later date, a supplementary charge may have to be made. We are unable to give ETAs on deliveries until after 3pm on the expected delivery date.

Collections

Collections can be collected from our London Warehouse Monday to Friday between 09:00 - 17:00

WBC
Unit 11 Ellerslie Square
Lyham Road
London
SW2 5DZ

Goods are generally available for collection on the day you place the order. If an item is not available from our London warehouse a member of our sales team will contact you to advise you when the item is due back in stock.

Please note that orders are only packed once you arrive.

International Deliveries

We do not generally deliver goods outside of the United Kingdom but if international customers were interested they have the option of organising a collection from us via their own courier, otherwise delivery time and cost would be dependent on our courier charges.