How to stop WBC's email from being sent to your junk or spam folder.
All WBC's transactional documents are emailed.
Please add accounts@mail.wbc.co.uk to your Address Book or Safe Senders List to ensure you receive these emails. Please note that this is not a monitored address, if you need to contact us for any reason please see our contact us page.
Below are instructions for some of the most commonly used ISPs:
Hotmail/MSN mail
1. Sign in and click ‘Options' in the top right of your screen.
2. On the left side of the page, click 'Safe and blocked senders' which is under the 'Junk email' section.
3. Click on 'Safe senders'.
4. Add the address or domain name, and click‘Add to list'.
Gmail
1. From your Gmail inbox, open the Marks & Spencer email you have received
2. Click on the arrow next to the reply button on the top right hand corner of the email
3. From the drop down menu, click on "Add sender to contacts"
Yahoo Mail
1. Click on 'Contacts' in the menu on the left of the page
2. Click 'Add contacts'
3. Add Name and email address
4. Save contact details .
*AOL9.0:
1. Click the "Spam Controls" link (lower right area of your inbox).
2. When the "Mail & Spam Controls" box appears, click "Custom sender list".
3. Choose "allow email from " option
4. Add the domain news.marksandspencer.com
5. Click "Add", then "Save".
*AOL 7 & 8:
1. Go to Keyword Mail Controls.
2. Select the screen name you are using to receive email.
3. Click "Customize Mail Controls For This Screen Name."
4a. For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the following domain: * @mail.wbc.co.uk
4b. For AOL version 8.0: Select "Allow email from all AOL members, email addresses and domains."
5. Click on "Next" until the "Save" button shows up at the bottom.
6. Click "Save."
For Outlook 2007
1. Right click on the "From Sender" email address
2. Choose "Add To Outlook Contacts".
For Outlook 2003
1. Right click on the email subject line.
2. Choose "Add Sender To Address Book".
