Payment
Payment terms
Account customers: Payment strictly 30 days from date of invoice.
All other orders must be paid in full before despatch. If you wish to apply for a credit account please download our WBC Credit Application form. Account facilities are available for clients once they have spent in excess of £500 ex VAT in a 12 month period and a minimum spend of £500 ex VAT per annum to maintain account facilities.
Please note: Proforma invoices and quotes do not reserve stock. Non account orders are only processed once payment has been received in full.
All orders are sold subject to WBC's Terms & Conditions.
How do I pay for my order
All orders, except credit account customers, must be paid in full before despatch. Online order are payable by credit card (Visa, Mastercard, Amex, Switch) or invoice if you have a credit account. Should you wish to pay by BAC's please contact our sales team who will process the order for you and place it on hold until the funds have cleared our account. Please Note: We do not accept payments by cheque. Our Bank Details can be downloaded here.
All invoices are sent via email.
Payment Security
All our credit card transactions both online and mail order are processed by SECPay. SECPay is verified by Visa, Mastercard SecureCode and is ISOQAR quality assured. This protects both parties from fraudulent transactions.
When you shop with a merchant who uses SECPay you can be assured that your card details are securely encrypted during transport over the Internet so no one can access your card information. The card details are only transported to a Bank to authorise your purchase. .
SECPay meets and exceeds industry security standards and are vetted yearly by the credit card schemes and meet PCI (Payment Card Industry Data Security Standard) standards and we are also accredited to the ISO 9001:2000 Quality Management standards.
Euro Invoices
We are happy to invoice in Euros, please call +(44) 20 7737 9480 to organise this with our accounts department.
